Conflict Management, 28^th April - 2^nd May 2025

Conflict is a natural part of human relationships, yet what sets us apart is our capacity to transform it into an opportunity for growth and connection. It’s not just about words, but also how we navigate emotions, intentions, and perspectives.

Unresolved conflict often stems from unclear communication, misaligned expectations, or an inability to listen deeply. But here’s the empowering truth: conflict, when managed effectively, can lead to stronger relationships, deeper understanding, and personal growth. Are you prepared to master this skill?

How do you identify and address the root causes of conflict? What is your natural way of dealing with the conflicts? How can you communicate assertively without escalating tension? What does it mean to actively listen, understand diverse perspectives, and co-create solutions? How do you give and receive feedback that fosters mutual respect and self-improvement?

Conflict isn’t something to avoid; it’s something to transform.

Are you ready to turn challenges into opportunities for growth? Let’s begin the journey together, sign up for the course.

The main purpose of this training course is to equip you with practical tools and strategies to:

• Understand the nature of conflict and its transformative potential.
• Communicate effectively in high-stakes situations.
• Manage emotions—yours and others'—to maintain clarity and composure.
• Use empathy and active listening to bridge divides.
• Develop conflict resolution techniques that build trust and collaboration.

The training course will focus on the topic of conflict complexly – how does it arrise, how is it connected with the emotions, why do we need it and how can we transform it into something useful. We will be focusing on differences between us, similarities and connections as well, finding the silver lining of navigating ourselves in conflicts. We will go step-by-step, ending up with the every part of the week clicking into each other. Participants will be actively involved in all the processes, interact and be constantly challenged in the learning process, working in a safe environment.

Step by step registration you will find at the end of this web page!

Who can participate in this course?

Designed for anyone interested in actively working on themselves, improving their communication skills and relationships with special focus on university environment.

Course content:

The program of the training course will be very interactive and requires your active participation. We will laugh, work, learn from each other, present, reflect but also relax. Be ready to work on some of your own conflicts – either personal or professional. The 5-day program will include these topics and activities:

• • How can we resolve conflict - Conflict resolution models
  • Roles we play in our life and how to break them
  • Working with emotions
  • Transactional analysis and working with power
  • Non-violent communication theory and practice
  • Assertiveness
  • Boundaries
  • Active listening techniques
  • How to build and keep healthier relationships
  • ... and a lot of practice everyday

Participants will be focusing on themselves, each other in the group and will go step-by-step through the structure of the training course with professionals.

Dates and schedule: 

• 28.04 - 02.05.2025, Brno, Czech republic; 4-5 hours a day – 9 AM - 1:30 PM; including coffee break.
• Detailed daily schedule is here or on the right side of the website.
• The course will be organised only if at least 4 participants will apply.

Participation fee:

Early-bird price for payments until 16^th March 450 € / Standard price 500 €

The fee includes:

• training course program,
• all materials in and after the sessions,
• guidance and willingness to help and enjoy your stay in Brno,
• welcome package,
• online informational guide with everything you need to know ahead your arrival,
• organisational and lecturer fee

Grants such as Erasmus+ Staff mobility training or VET or other may be used to cover the fee. For different grant possibilities click here.

For registration see info below.

For payments done before 16^th March the fee is reduced to 450 EUR (early-bird price). The standard fee 500 EUR is to be paid before 13^th April 2025, in order to ensure your place in the group. 

What is not included in the fee:

• Travel costs
• Accommodation in Brno - we can provide you with tips
• Meals – there are plenty of possibilities to eat for very reasonable prices (e.g. lunch menu = soup + main dish, is around 7-8 € in most of the restaurants)
• Insurance – we recommend you to have also other insurance than just European health insurance card (EHIC)
• Vaccination

Registration:

1. Click here: https://isois.ois.muni.cz/en/incoming-application/application/
2. Choose Incoming staff -Apply >>
3. Create new application with these information:
   Program: Erasmus +;
   Type of cooperation: Training mobility;
   Academic year: 2024/2025;
   Faculty at Masaryk University: Faculty of Pharmacy;
   Unit at Masaryk University: Faculty of Pharmacy
4. In Step 1 fill in all compulsory fields (marked with a red asterisk)
   In section Stay data fill in your sending university/institution, if you does not have any (you come personally for yourself), just write there not applicable (the same to the home faculty)
5. Stay from/to: 2025-04-28; 2024-05-02;
   Form of mobility: Physical mobility;
   Stay type: Staff training;
   Number of teaching/training hours: 22
6. Save your application and you are (almost) done!
   !If you received Erasmus+ funding please proceed to Step 2, where you will attach the Mobility agreement!
   (next steps are only for participants who had received Eramsus+ funding for Staff training and have mobility agreements)
7. In Step 2 please fill in and attach signed mobility agreement in format. The pre-filled mobility agreement for this course may be found HERE. If your institution needs to have it signed first from our side (Masaryk university), please attached signed agreement at least by you. We will contact you on email with fully signed agreement.
8. Step 3 > Save and close
9. For registration and obtaining the payment details please register HERE (early-bird) or HERE (standard). If you need specific details on the invoice, please fill it in directly in the registration - in the section "Billing information"!